Posted on: 07/29/2022
Job ID: YATS072022MOR2JP00010690
Job Description:
Responsibilities:
- Support Program Managers in all aspects of planning and executing the program
- Coordinate logistics and provide administrative support for various program activities and events
- Support the team’s recruiting efforts, interview process, and follow-up
- Produce interview packets, scheduling interviews, tracking, and booking rooms or coordinating on Zoom
- Create and execute agendas and run of show documents
- Collect and record team volunteer hours
- Review nonprofit applicants and assist with selection process
- Create summary document and maintain notes
- Draft and update collateral for program, training, and events (PowerPoint, Word documents, Excel)
- Join weekly check-ins with external nonprofit consultants and program management team
- Assist with follow-up requests and general relationship management with participants and nonprofits
- Collect relevant information as needed (logo, mission, event attendees)
- Liaise to ensure nonprofits’ expectations are met
- Assist program managers to problem solve if team or nonprofit are experiencing setbacks or issues
- Respond to program email inquiries from employees and nonprofit participants
- Assist with program communications & PR for internal and external audiences
Press releases, internal stories, weekly blog, and website - Draft communications to teams, nonprofits, and team advisors
- General assistance to Community Affairs department as needed
- Respond to general inquiries about charitable programs and activities on the department phone line and via team inboxes
- Distribute tickets and passes related to the Arts and Culture Access program and T-shirts for volunteer programs
- Support Community Affairs staff during Global Volunteer Month
Required Skills:
- BA and 3-5 years of work experience required; related program experience a strong plus
- Proactive team player with administrative or project management experience
- Organized and able to manage and track multiple moving pieces while keeping others informed
- Self-starter, resourceful, meets deadlines, and knows when to escalate
- Excellent oral, written and interpersonal skills
- Customer service oriented with ability to effectively communicate
- Advanced Excel, PowerPoint, and Word skills (experience with data management and reporting a plus)
- Sense of humor, humility, and desire to learn are crucial
- Communications experience around programs (website, memos, social media, etc.)
- Experience coordinating and organizing meetings or workshops
- Familiarity with the skills-based volunteer/pro bono industry
- Strong interest in the field of corporate philanthropy
- Experience working with non-profits or foundations, a plus
- Work experience in a corporate environment preferred