Posted on: 07/27/2022
Job ID: YATS07202216357434
Job Description:
The application consultant will provide ongoing build and system support for Resolute Professional Billing for our Community Connect partners. The consultant must have an in-depth understanding of workflows, policies and procedures, revenue cycle business objectives, regulatory requirements and industry best practices.
Responsibilities:
- Act as a point of contact for the EpicCare Resolute Professional Billing module
- Serve as a liaison between end users, third parties, and Epic implementation staff to ensure the system meets the organization’s business needs
- Perform in-depth analysis and documentation of workflows, data collection, report details, and other technical requirements associated with Epic software
- Investigate end users’ preference while making build decisions and analyzing business operations as they relate to build decisions
- Prioritize and implementing requested changes to the system
- Application testing and remediation to ensure system functionality and integration with other applications/systems as appropriate
- Troubleshoot problems and questions from end users
Required Skills:
- A deep understanding of the professional billing setting and associated workflows
- Strong project management and organizational skills with ability to lead meetings, prioritize, resolve conflicts, maintain issues lists, and manage a project plan
- Strong oral and written communication skills
- Ability to develop, document and ensure adherence to technical standards
- Ability to understand customer requirements and the impact on technical/functional performance of the application
- Operational experience in a business setting (helpful, not required)
- Special responsibilities Experience – Resolute Professional Billing
- Strong understanding of the core functions and processes of the billing office
- Understanding of the billing office’s integration with other departments
- Solid comprehension of revenue cycle management
- Epic Certifications Resolute Professional Billing (required)
- High School Diploma or GED required
- Bachelor’s Degree in Computer Science, Business Administration or related job field preferred
- Must be willing to travel, including overnight, as the project schedule dictates (less than 10%).