Service Cloud (Rightnow CX Cloud)

At Vertisystem, Our team is our biggest strength & with immense proud we say to our client- Share your requirements & relax we will take care of everything. Our team can help in implementing your internal system administration team ad-hoc assistance, design, configuration, reporting & development services.
We are providing services to manage, maintain & support Oracle RightNow administration tasks, coaching, big complex configuration also customization changes.If you are looking for someone who can handle entire implementation then we are here with everything you want. You search ends here. Vertisystem services are perfectly tailored made that meets your core business requirements.

Following are the Major scope of area that we serve under Managed Services support:

  • Workspace configuration
  • Business rules and workflow
  • Custom reports
  • Implementation of New feature
  • Customizations
  • Service optimization
  • End-to-end administration
  • Focus on Business Value